Privacy Policy

1. Information we collect

We keep data collection to a minimum. We do not require you to create an account to use HamroMelbourne. We may collect:

• Contact details you give us — for example, your email address when you subscribe to community updates.
• Business or listing details you submit when asking to be listed in our services directory (business name, contact details, description, suburb).
• Messages you send us, such as enquiries, corrections or feedback.
• Basic technical and usage data collected automatically, such as your IP address, browser type, pages visited and referring pages.

2. How we use your information

We use the information we collect to:

• Send community updates and newsletters you have subscribed to.
• Review, verify and publish business listings in the services directory.
• Respond to your enquiries, corrections and feedback.
• Operate, maintain, secure and improve the website.

3. Cookies and analytics

We may use cookies and similar technologies, and privacy-respecting analytics, to understand how the site is used and to improve it. You can control or disable cookies through your browser settings; some parts of the site may not work as intended if you do.

4. How we share information

We do not sell your personal information. We only share it with third parties that help us operate the site — for example, our hosting provider and email delivery service — and only to the extent needed to provide the service. We may also disclose information where required by law.

Business listing details are published on the site because the purpose of a directory is to be public. Only submit listing details you are happy to make public.

5. Third-party links

The site links to other websites, including HamroRooms.com.au and the websites of listed businesses. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing them with personal information.

6. Data retention

We keep personal information only for as long as we need it for the purposes described in this policy, or as required by law. You can ask us to remove your newsletter subscription or a business listing at any time.

7. Your rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To unsubscribe from community updates, use the unsubscribe link in any email or contact us. We will respond to requests within a reasonable time.

8. Children

HamroMelbourne is intended for general community use and is not directed at children under 15. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date above. Significant changes may also be communicated through the site or by email.

10. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at [email protected].